Refund and Returns Policy

πŸ’° Refund & Returns Policy

At SkillWorldHub, we value transparency and customer satisfaction. However, due to the nature of digital products and services, we have specific refund guidelines that apply to all purchases made through our platform.

πŸ“¦ Digital Products

All digital products (scripts, themes, software, subscriptions, etc.) are delivered instantly or within a short time of purchase. As these are non-tangible, irrevocable goods, we do not offer refunds once the product has been delivered or accessed.

🚫 Non-Refundable Situations:

  • βœ… You changed your mind after purchase
  • βœ… You no longer need the item
  • βœ… You bought the wrong item
  • βœ… Your device doesn’t support the product
  • βœ… The product didn’t meet your expectations (features are clearly mentioned)
  • βœ… You violated the license agreement or terms of use

πŸ› οΈ Exceptions (Partial Refunds or Replacements):

We may offer a partial refund or product replacement only if:

  • πŸ”§ The product is technically broken or non-functional, and support cannot resolve it
  • πŸ“ You never received the product or download link due to a system error
  • 🧾 You were charged multiple times for the same item

πŸ“ž How to Request a Refund:

If you believe you are eligible for a refund, please contact us within 3 days of your purchase with the following details:

  • 🧾 Order ID
  • πŸ“… Date of Purchase
  • πŸ“ Reason for refund request

Email: support@skillworldhub.com

βŒ› Response Time:

We usually respond to refund requests within 24–72 hours. Refund decisions are made on a case-by-case basis.

πŸ” No Physical Returns Required:

Since we only deal in digital goods, physical returns do not apply.

πŸ“… Last updated: November 1, 2025

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